From Number Crunch 5 (photo by bjearwicke)For some reason, Cisco didn't send a link for the announcement related to Cisco Unified Intelligent Contact Management. Hopefully you'll be able to find some more information on their website if your affected. Otherwise, enjoy the Cisco End-of-Life / End-of-Sale Batch #27.

Don't forget, most EoL / EoS announcements include a list of product migration options. If you need help deciding what product is best for you, send me a message with the Slaptijack contact form.

Photo by Benjamin Earwicker.