Articles by Scott Hebert

  1. The Importance of Data

    Posted on in Information Systems

    Information Tools

    As fully vested members of the Information Age, we manipulate data everyday without really taking notice. Personal computers (PCs) are in our homes and personal digital assistants (PDAs) are in our pockets. These pieces of hardware were designed solely for the purpose of collecting and manipulating data. Hardware …

  2. Three Diagnostic Models

    Posted on in IT Management

    As Stewart Clegg, Martin Kornberger, and Tyrone Pitsis (2008) so perfectly describe it, "like bad habits, organizations are difficult to change" (p. 374). The effort required to change the processes and behaviors of large groups of people can be an overwhelming task. This applies to the Tech Division of Company …

  3. Organization Technology Leadership

    Posted on in Information Systems

    As organizations have accepted the integration of technology into their everyday business practices, it has become necessary to focus the technological activities of organizations into a specialized group of individuals. This has led to new positions such as system analysts, who focus on formulating technological solutions for organizational problems. Many …

  4. MeetMe Not Working? Verify the Zaptel Kernel Module

    Posted on in voice

    I ran across an instance of Asterisk the other day that was working fine except that none of the MeetMe conference bridges were valid. The conference bridges were previously working, but the server had recently lost power and rebooted. Whenever someone tried to use a conference bridge, the following message …

  5. Stop That Linksys VMWI Half Ring

    Posted on in voice

    Linksys / Cisco SPA-2100 Ring Splash HighlightedIn my office here at the Slaptijack world headquarters, I have a cordless phone attached to a Linksys (née Sipura) SPA-2100. Thanks to the Visual Message Waiting Indicator (VMWI), I have a nice blinking LED whenever I have a voicemail waiting on my Asterisk server. Unfortunately, the Linksys SPA-2100 is …

  6. Parallels Shared Networking Stopped Working

    Posted on in Software

    For whatever reason, my iMac had some problems this week and I was forced to shutdown uncleanly. I didn't notice much in the way of repercussions until I tried to use Parallels with shared networking turned on. When I opened up Leopard's Network Preferences Pane, I noticed that the Parallels-NAT …

  7. SSH Password Guessing Attacks

    Posted on in System Administration

    telescope

    I manage servers and network devices that, for a variety of reasons, allow users to connect via SSH from anywhere in the world. Although the traffic generated by these connections is encrypted, leaving this open to the world does present a bit of a security risk. Would-be crackers use compromised …

  8. Cisco 2600 Series VPN Throughput

    Posted on in Networking

    SL500_AA200 A buddy of mine is getting about 1 Mbps through his Cisco 2621XM based VPN. Additionally, the CPU was maxed out during the transfer. (In my testing, I was able to max out a 7 Mbps cable modem using the Cisco VPN Client connected to the same endpoint, so the …

  9. WiMAX (IEEE 802.16) QoS Classes

    Posted on in Networking

    The IEEE802.16 standard defines five Quality of Service (QoS) classes.

    Unsolicited Grant Service (UGS)

    UGS was designed to accommodate services that create fixed-size data packets on a regular basis. This class offers grants on a periodic basis and removes the need for subscriber unit access requests. This QoS class …

  10. Setting the Linksys VoIP Phone Daylight Savings Time Rule

    Posted on in voice

    If you use a new Linksys VoIP phone (for example, the Linksys SPA942), you probably don't have to worry about the change to Daylight Savings Time that began in 2007. By default, your phone has the right information about when Daylight Savings Time begins and ends.

    On the other hand …

  11. Google Docs Has Footnotes?

    Posted on in Software

    Google may have added this feature back in October, but I'm just now noticing it. Although I don't use footnotes very often, I know some folks that really like them. Alex at GoogleOS pointed out some issues with the new footnote system when they first hit the scene.

    Somewhat related …

  12. Using Multiple Outbound Dial-Peers on Cisco Access Servers

    Posted on in voice

    You might run into a situation where you have multiple PRIs or T1s for outbound calling on your Cisco Access Server (Cisco AS5350 or other model). In order to ensure that all outbound calls are using both circuits, you need to configure two outbound dial peers. In order for the …

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