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Implementing a new technology is a complicated task. Beyond the technical implementation details, there is a myriad of organizational issues and challenges that must be addressed. Four areas of primary concern including selection of the new technology, implementing it, the human resources implications, and ongoing maintenance. Information systems managers must …

When building an e-commerce presence for an existing bricks and mortar retail business, two issues come to mind as needing immediate attention. The first issue isn't related to the technology of the website, but instead focuses on how the company is run. A typical company makes decisions using the strategic …

For me, fixing this problem just meant reading more carefully!

I am updating some shared contacts via the Google Apps Shared Contacts API and curl. I was able to create new shared contacts with no problem, but unable to update an existing contact. The answer to the problem was to …

The trend today is for increased information technology management in corporate strategies. This is a sign of the importance companies now place on the role of information technology in corporate success. Originally, information technology was seen as a way to save money. At first information technology was used to improve …

Strategic planning is a subset of the strategic management process. Strategic management is a four-phase process. These phases are situation analysis, strategy formulation, strategy implementation, and strategy evaluation. The process is cyclical, and once the evaluation phase is complete, it is time to reanalyze the situation. Strategic planning specifically relates …

Short-term planning is any planning whose horizon is within the next two years. Planning within this category is tactical or operational in nature. It is focused on responding to the immediate needs of the organization long-term, strategic planning. Common tasks that fall within this category include project management, budgets, and …

The Rural Utilities Service (RUS) and National Telecommunications and Information Administration (NTIA) have officially posted a BIP / BTOP Application Mapping Tool. You may remember that this information was available for a short time before being pulled off the RUS website. One of the intentions of this tool is to provide …

Company X has decided to implement a new security plan. This plan includes changes to the information systems architecture and will impact the day-to-day work activities of many employees. Additionally, many operational procedures will be changed to reflect a more defensive security stance. It is not uncommon for organizations undergoing …

Organizations use contingency planning to ensure the quickest return of information services in the event of a service disruption. A service disruption can be any event that affects the continuity of information services and may range from a human orchestrated denial of service attack to a major earthquake. From a …

Although routers and switches are often located near each other in a network environment, the two devices offer very different functionality. Routers are network devices that send data packets to distinct network segments. A router examines incoming packets and makes routing decisions based on the destination address in the packet …

You stopped Agent Manager on your Lotus Domino 6.5 server when you meant to tell it to restart? I've done that. If you don't know how to start it up again, finding that information can be pretty frustrating. Not to mention potentially embarrassing.

To get the Agent Manager running …

Even a network maintained by the most diligent security professionals will occasionally suffer from a security breakdown. A security breakdown is an incident that results in the opportunity for an information system to be compromised. The breakdown does not have to result in an actual compromise; the opportunity for compromise …

Although it is no longer working at the time of this writing, the Rural Utilities Service (RUS) had made a searchable database of applicant project proposals for the Broadband Initiatives Program (BIP) and the Broadband Technology Opportunities Program (BTOP) available on the USDA site. Unlike the database that is currently …

SSH should feel boring. You type ssh hostname, the server asks for whatever authentication it needs, and you get a shell. When it pauses for 30, 60, or 120 seconds before anything useful happens, the delay is usually not random. It is almost always name resolution, address-family selection, routing, or …

One of the more underrated tools included with Microsoft Windows Server is Network Monitor. Network Monitor is a packet capture tool that allows network administrators to gain insight into what network traffic is being sent and received by the server. This data can be useful in diagnosing various network problems …