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Due to their size, small businesses are often behind the curve when it comes to trends in information systems. Fortunately, their small size also imparts on them the ability to respond quickly when an opportunity presents itself. In today's rapidly changing marketplace, SMBs must be prepared to deploy decision support …

Along with its ability to enhance collaboration and proliferate information, the Internet has introduced a new level of computer crime. Computer crime consists of a wide array of issues including identity theft and privacy violations, misuse of intellectual property, theft and espionage, and general computer-based attacks. Of the threats facing …

If your PBX is Asterisk based, you need to subscribe to the asterisk-announce mailing list. This is where Asterisk developers post information regarding new releases and security updates for all versions of Asterisk. If you were on this mailing list, you would know that two recent security alerts (see below …

Intellectual property is the "ownership of ideas and control over the tangible or virtual representation of those ideas" (FOLDOC, 1997). Many companies have developed intellectual property as part of their normal business operations. This includes manufacturing processes, specialized business operations, and customized software. Intellectual property can be divided into four …

Implementing a new technology is a complicated task. Beyond the technical implementation details, there is a myriad of organizational issues and challenges that must be addressed. Four areas of primary concern including selection of the new technology, implementing it, the human resources implications, and ongoing maintenance. Information systems managers must …

When building an e-commerce presence for an existing bricks and mortar retail business, two issues come to mind as needing immediate attention. The first issue isn't related to the technology of the website, but instead focuses on how the company is run. A typical company makes decisions using the strategic …

For me, fixing this problem just meant reading more carefully!

I am updating some shared contacts via the Google Apps Shared Contacts API and curl. I was able to create new shared contacts with no problem, but unable to update an existing contact. The answer to the problem was to …

The trend today is for increased information technology management in corporate strategies. This is a sign of the importance companies now place on the role of information technology in corporate success. Originally, information technology was seen as a way to save money. At first information technology was used to improve …

Strategic planning is a subset of the strategic management process. Strategic management is a four-phase process. These phases are situation analysis, strategy formulation, strategy implementation, and strategy evaluation. The process is cyclical, and once the evaluation phase is complete, it is time to reanalyze the situation. Strategic planning specifically relates …

Short-term planning is any planning whose horizon is within the next two years. Planning within this category is tactical or operational in nature. It is focused on responding to the immediate needs of the organization long-term, strategic planning. Common tasks that fall within this category include project management, budgets, and …

The Rural Utilities Service (RUS) and National Telecommunications and Information Administration (NTIA) have officially posted a BIP / BTOP Application Mapping Tool. You may remember that this information was available for a short time before being pulled off the RUS website. One of the intentions of this tool is to provide …

Company X has decided to implement a new security plan. This plan includes changes to the information systems architecture and will impact the day-to-day work activities of many employees. Additionally, many operational procedures will be changed to reflect a more defensive security stance. It is not uncommon for organizations undergoing …

Organizations use contingency planning to ensure the quickest return of information services in the event of a service disruption. A service disruption can be any event that affects the continuity of information services and may range from a human orchestrated denial of service attack to a major earthquake. From a …

Although routers and switches are often located near each other in a network environment, the two devices offer very different functionality. Routers are network devices that send data packets to distinct network segments. A router examines incoming packets and makes routing decisions based on the destination address in the packet …

You stopped Agent Manager on your Lotus Domino 6.5 server when you meant to tell it to restart? I've done that. If you don't know how to start it up again, finding that information can be pretty frustrating. Not to mention potentially embarrassing.

To get the Agent Manager running …